Skip to main content

Acronis Usage Guide

Users who purchase the Acronis service must have the necessary authorizations assigned to their respective projects in order to use the service.

After the service is activated, the following roles must be assigned to the relevant project:

  • Quota Manager

  • Image Upload

  • Compute

These roles allow users to create virtual machines using the Acronis image and manage the required resources.

note

When creating a virtual machine with the Acronis image, it is recommended to meet the following minimum resource requirements:

  • 2 vCPU

  • 4 GB RAM

For workloads that require higher performance or larger backup capacity, allocating more resources is recommended.

Agent Activation​

To activate the Acronis agent, the following information must be entered during the installation process:

  • Domain Username

  • Domain Password

  • Cluster IP information

These details are used according to the domain configuration defined for the relevant CCE project.

note

If the user has previously changed the domain credentials, validation errors may occur during agent activation. In such cases, it is recommended to contact the support team.

Management and Operations​

After the Acronis service is activated, users can perform the following operations through the Acronis panel:

  • Backup of servers and virtual machines

  • Creating backup plans

  • Ransomware and malware protection

  • Data recovery operations

  • Management of disaster recovery scenarios

  • These operations are performed through the Acronis Cyber Protect management panel.

info

The following features are currently not available. They will be enabled in future updates.

  • Ransomware and malware protection

  • Data recovery operations

  • Management of disaster recovery scenarios

Support Model​

The DT Cloud Acronis service is offered with two different usage models:

  • Managed Acronis:

For customers using the Managed service, technical support requests are handled by the DT Cloud support team.

  • Self-Service Acronis:

In the Self-Service model, users perform their operations directly through the Acronis management panel and can use Acronis support resources when needed.

info

In the initial release, only Self-Service Acronis support is available. Managed Acronis support will be introduced in future updates. Please contact us for further developments.

For more information, you can visit the Acronis User Documentation